Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing our website, using our services, or entering into a contract with SRA Roofing & Gutters ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Services Provided
SRA Roofing & Gutters provides professional roofing and gutter services including:
- Residential and commercial roof installation
- Roof repair and maintenance services
- Gutter installation and repair
- Storm damage assessment and restoration
- Insurance claim assistance
- Emergency roofing services
3. Service Agreements and Contracts
All roofing and gutter services are provided under separate written contracts that specify:
- Scope of work and materials to be used
- Project timeline and completion dates
- Total cost and payment terms
- Warranty information
- Change order procedures
These Terms supplement but do not replace individual service contracts.
4. Payment Terms
Payment terms are specified in individual service contracts. Generally:
- Payment schedules are outlined in service agreements
- Final payment is due upon completion and customer satisfaction
- Late payments may incur additional fees
- We accept various payment methods including insurance assignments
5. Warranties and Guarantees
We provide warranties on our workmanship and materials as specified in individual contracts:
- Workmanship warranties typically range from 1-10 years
- Material warranties are provided by manufacturers
- Warranty terms are detailed in service contracts
- Warranties may be voided by unauthorized modifications or neglect
6. Customer Responsibilities
Customers are responsible for:
- Providing accurate property information
- Ensuring safe access to work areas
- Obtaining necessary permits (unless specified otherwise)
- Protecting personal property during work
- Timely payment according to contract terms
- Notifying us of any concerns promptly
7. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the contract value of services provided
- We are not liable for indirect, consequential, or punitive damages
- We maintain appropriate insurance coverage for our operations
- Claims must be reported within reasonable time periods
8. Force Majeure
We are not liable for delays or inability to perform due to circumstances beyond our reasonable control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Government regulations or restrictions
- Material shortages or supply chain disruptions
- Labor disputes
9. Cancellation and Changes
Contract modifications and cancellations are governed by individual service agreements. Generally:
- Changes must be documented in writing
- Cancellation policies vary by project stage
- Completed work and materials ordered may be non-refundable
- Change orders may affect project timeline and cost
10. Insurance and Licensing
SRA Roofing & Gutters maintains:
- Valid contractor licenses in all service areas
- General liability insurance
- Workers' compensation coverage
- Bonding as required by law
11. Dispute Resolution
In the event of disputes:
- We encourage direct communication to resolve issues
- Mediation may be required before litigation
- Disputes are governed by Missouri state law
- Venue for legal proceedings is in Missouri courts
12. Website Use
When using our website, you agree to:
- Provide accurate information in forms and communications
- Not use the site for unlawful purposes
- Respect intellectual property rights
- Not attempt to disrupt or damage the website
13. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of modified Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
For questions about these Terms of Service or our services, please contact us: